COOKIE POLICY

Urban Health & Wellbeing Ltd.
No.9 Lavender Hill, London, United Kingdom

Introduction

This Cookie Policy explains how Urban Health & Wellbeing Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website.

This policy should be read alongside our Privacy Policy.

We comply with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)

What Are Cookies

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website.

They help websites function properly, improve user experience, and provide analytical information about website performance.

A. Strictly Necessary Cookies

These cookies are essential for the operation of the website. They enable core functionality such as:

  • Page navigation
  • Security features
  • Booking form functionality

These cookies do not require user consent.

B. Performance & Analytics Cookies

These cookies help us understand how visitors use our website, for example:

  • Which pages are visited most often
  • How visitors move around the site
  • Website performance monitoring

We may use services such as Google Analytics.These cookies are only set with your consent.

C. Functional Cookies

These cookies allow the website to remember choices you make, such as:

  • Language preferences
  • Location settings
  • Saved form details

They enhance user experience but are not strictly necessary.

Third-Party Cookies

Some cookies may be set by third-party services embedded on our website, such as:

  • Google Analytics
  • Embedded Google Maps
  • Online booking systems
  • Social media integrations

We do not control third-party cookies. Please refer to the respective providers’ privacy policies for further information.

Accuracy of Information

While reasonable care is taken to ensure the accuracy of website content, Urban Health & Wellbeing Ltd makes no representations or warranties that the information is complete, accurate, or current.

Content may be updated without notice.

Privacy & Data Protection

Urban Health & Wellbeing Ltd processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We collect personal data only where necessary for:

  • Appointment scheduling
  • Clinical record keeping
  • Legal compliance

We implement appropriate safeguards to protect personal information.

You have the right to request access to your data and to lodge a complaint with the Information Commissioner’s Office (ICO).

Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising in connection with this website shall be subject to the exclusive jurisdiction of the English courts.