{"id":9249,"date":"2026-03-05T21:03:15","date_gmt":"2026-03-05T21:03:15","guid":{"rendered":"https:\/\/urbanhealthandwellbeing.com\/cerritos\/?page_id=9249"},"modified":"2026-03-05T21:23:13","modified_gmt":"2026-03-05T21:23:13","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/urbanhealthandwellbeing.com\/cerritos\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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PRIVACY POLICY<\/span><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Urban Health & Wellbeing Ltd.<\/span><\/strong>
No.9 Lavender Hill, London, United Kingdom<\/span><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Introduction<\/h2>

This Cookie Policy explains how Urban Health & Wellbeing Ltd (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) uses cookies and similar technologies on our website.<\/p>

This policy should be read alongside our Privacy Policy.<\/p>

We comply with:<\/p>

  • UK General Data Protection Regulation (UK GDPR)<\/li>
  • Data Protection Act 2018<\/li>
  • Privacy and Electronic Communications Regulations (PECR)<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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    What Personal Data We Collect<\/h2>

    Depending on your interaction with us, we may collect:<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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           A. Website Data<\/span> <\/span><\/h3>\n
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    • Name<\/li>\n
    • Email address<\/li>\n
    • Telephone number<\/li>\n
    • Information submitted via contact forms<\/li>\n
    • Website usage data (via cookies, where consented)<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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      B. Clinical Data (Patients Only)<\/h3>
      • Date of birth<\/li>
      • Medical history<\/li>
      • Treatment notes<\/li>
      • Prescription details<\/li>
      • Relevant health information<\/li><\/ul>

        Health data is classified as \u201cspecial category data\u201d under UK GDPR and is processed with explicit consent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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        Lawful Basis for Processing<\/h2>

        We process personal data under the following lawful bases:<\/p>

        • Contractual necessity \u2013 to provide booked services<\/li>
        • Legal obligation \u2013 to comply with regulatory requirements<\/li>
        • Legitimate interests \u2013 for clinic administration<\/li>
        • Explicit consent \u2013 for processing health data<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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          How We Use Your Information<\/h2>

          We may use your information to:<\/p>

          • Schedule and manage appointments<\/li>
          • Provide acupuncture and herbal medicine treatment<\/li>
          • Maintain clinical records<\/li>
          • Communicate with you regarding services<\/li>
          • Comply with legal and regulatory obligations<\/li><\/ul>

            We do not sell personal data to third parties.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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            Data Sharing<\/h2>

            We may share information only where necessary, including:<\/p>

            • With healthcare professionals (with consent)<\/li>
            • With payment processors<\/li>
            • With regulatory authorities if legally required<\/li><\/ul>

              We ensure appropriate safeguards are in place where third parties process data on our behalf.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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              Data Retention<\/h2>

              Clinical records are retained in accordance with UK professional guidelines, typically for a minimum of 7 years from the date of last treatment (or longer in the case of minors).<\/p>

              Website enquiry data is retained only as long as necessary to respond to your request.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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              Data Security\u00a0<\/h2>

              We implement appropriate technical and organisational measures to protect personal data against:<\/p>

              • Unauthorised access<\/li>
              • Loss or destruction<\/li>
              • Misuse or alteration<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                Your Rights\u00a0<\/h2>

                We implement appropriate technical and organisational measures to protect personal data against:<\/p>

                • Unauthorised access<\/li>
                • Loss or destruction<\/li>
                • Misuse or alteration<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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                  Cookies\u00a0<\/h2>

                  Our website uses cookies in accordance with our separate Cookie Policy. Please refer to our Cookie Policy for further information.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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                  Changes to This Policy\u00a0<\/h2>

                  We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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                  Contact Us\u00a0<\/h2>

                  If you have any questions regarding this Privacy Policy or your personal data, please contact:<\/p>

                  Urban Health & Wellbeing Ltd
                  No.9 Lavender Hill, London
                  Email: info@urbanhealthandwellbeing.com<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                  PRIVACY POLICY Urban Health & Wellbeing Ltd.No.9 Lavender Hill, London, United Kingdom Introduction This Cookie Policy explains how Urban Health & Wellbeing Ltd (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) uses cookies and similar technologies on our website. This policy should be read alongside our Privacy Policy. We comply with: UK General Data Protection Regulation (UK GDPR) Data Protection […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9249","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/urbanhealthandwellbeing.com\/cerritos\/wp-json\/wp\/v2\/pages\/9249","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/urbanhealthandwellbeing.com\/cerritos\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/urbanhealthandwellbeing.com\/cerritos\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/urbanhealthandwellbeing.com\/cerritos\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/urbanhealthandwellbeing.com\/cerritos\/wp-json\/wp\/v2\/comments?post=9249"}],"version-history":[{"count":58,"href":"https:\/\/urbanhealthandwellbeing.com\/cerritos\/wp-json\/wp\/v2\/pages\/9249\/revisions"}],"predecessor-version":[{"id":9309,"href":"https:\/\/urbanhealthandwellbeing.com\/cerritos\/wp-json\/wp\/v2\/pages\/9249\/revisions\/9309"}],"wp:attachment":[{"href":"https:\/\/urbanhealthandwellbeing.com\/cerritos\/wp-json\/wp\/v2\/media?parent=9249"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}