1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Urban Health & Wellbeing Ltd.’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Urban Health & Wellbeing Ltd.’s web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Urban Health & Wellbeing Ltd. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Urban Health & Wellbeing Ltd.’s web site are provided “as is”. Urban Health & Wellbeing Ltd. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Urban Health & Wellbeing Ltd. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Urban Health & Wellbeing Ltd. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Urban Health & Wellbeing Ltd.’s Internet site, even if Urban Health & Wellbeing Ltd. or a Urban Health & Wellbeing Ltd. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Urban Health & Wellbeing Ltd.’s web site could include technical, typographical, or photographic errors. Urban Health & Wellbeing Ltd. does not warrant that any of the materials on its web site are accurate, complete, or current. Urban Health & Wellbeing Ltd. may make changes to the materials contained on its web site at any time without notice. Urban Health & Wellbeing Ltd. does not, however, make any commitment to update the materials.

6. Links

Urban Health & Wellbeing Ltd. has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Urban Health & Wellbeing Ltd. of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Urban Health & Wellbeing Ltd. may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Urban Health & Wellbeing Ltd.’s web site shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

LEGAL NOTICE

DISCLAIMER

Herbal supplements MUST NOT be used as a substitute for a varied and balanced diet as well as for a healthy lifestyle. If you are pregnant, breastfeeding or taking any medications, please consult a doctor before use of our products. Discontinue use and consult a doctor if adverse reactions occur.

POSTAGE

Postage costs will be added upon checking out the online store.

TERMS AND CONDITIONS

Herbal mixtures and herbal products: We will give refunds in accordance with your legal rights, i.e. where goods are not of a satisfactory quality or are not as described.

Please remember that you are not entitled to a refund if:

  • You have simply changed your mind;
  • You have damaged the goods after you have brought them;
  • You were aware of the defect before you brought the goods;
  • and/or You made a mistake when buying the goods or made a wrong selection.

Acupuncture/Acupressure or related treatments: An initial interview and a completed registration form are required for Acupuncture/Acupressure or related treatment.

Please be advised, unless there is a fundamental fault with the treatment, all customers leaving before the end of the course of treatment will be charged through to the end of the agreed treatment, in which case there would be no refund.

The clinic requires two working days notice to cancel an initial consultation appointment and one full working days’ notice to cancel a follow up consultation otherwise the full consultation charge will be applied.

The herbal medication has been individually prepared for you. For the safety of our patients, we can not offer refunds once the tea has been prepared.

Prices for blood tests, scans and investigations are not included, as patients will be billed directly by the clinic or laboratory undertaking the tests.

A surcharge of 2.5% will be added to payments made by Visa and Mastercard credit cards. All payments made by cash or debit card will not incur a surcharge.

Please be advised that the prices quoted may be subject to change